Certification FAQ

Frequently Asked Questions

How can an individual determine which payroll certification exam he or she is best suited for?
How can an individual determine which areas of payroll they may need to focus on in preparing for the exam?
When and how should an individual begin to prepare to take one of the payroll certification exams?
How often are the certification exams administered?
When and how can an individual register to take the payroll certification exams? And, where can the exams be taken?
What does it cost to take a payroll certification exam and what forms of payment are accepted?
Is there a limit on the number of times an individual can take a payroll certification exam?
How many questions are on the payroll certification exams and how long does a candidate have to answer the questions?
Once a payroll certification is obtained, how long is it valid?
How can a payroll certification be retained beyond the initial certification period?
Can Recertification Credit Hours (RCHs) be accumulated by attending educational programs that are not offered by PayrollOrg?
Are there any payroll courses available online to prepare for the payroll certification exams?
When attending an educational program, how is the number of recertification credit hours (RCHs) calculated?
Can recertification credit hours (RCHs) be accumulated by facilitating or participating in the same payroll topic/course more than once during a calendar year?
If an individual with an FPC or CPP designation accumulates the required number of recertification credit hours (RCHs) before the end of the recertification period, can they submit the recertification log prior to their certification expiration date?
If an individual who has obtained a payroll certification participates in the implementation of new or upgraded payroll-related software as part of their job at their place of employment, can recertification credit hours be earned for this participation?
What is the recertification process if an individual who has obtained the Fundamental Payroll Certification (FPC) designation obtains a Certified Payroll Professional (CPP) designation within the three-year FPC recertification period?
Can preparation for attaining another type of certification qualify as recertification credit hours (RCHs) toward recertification as an FPC or CPP?
Is there a minimum or maximum number of recertification credit hours (RCHs) that should be accumulated for payroll recertification each calendar year?
What if, after submission of the recertification log, PayrollOrg determines that programs attended do not qualify toward recertification and total recertification credit hours (RCHs) are below the required minimum?
Are transcripts provided for attendance at PayrollOrg programs?
Are college credits received for obtaining a payroll certification?
Can a person's certification be verified by PayrollOrg?
What are the certification exam eligibility requirements?
Is it a requirement to take the FPC examination prior to testing for the CPP?
How can the FPC or CPP examination be rescheduled or cancelled?